safer, smarter gaming
We want you to enjoy your gambling experience on our site. We also want you to stay in control of your time and your money. Take a moment to check out our top tips for safer, smarter gaming.
How we can help you
Your online account is packed with features to enjoy safer, smarter play. If you need help with any of these, please get in touch with our customer services team
You can access your Account History at any time, so you always know how much you’ve spent and how long you’ve played.
If you want to take a longer break, use Self-Exclusion to lock your account for up to five years.
If you are considering self-exclusion, you may wish to register with GAMSTOP.
GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
To find out more and to sign up with Gamstop please visit www.gamstop.co.uk
Protecting children and young people
You must aged 18 or over to register an account at Aztec Bingo. If you share your computer with anyone under the age of 18, we recommend that you use filtering software. These third-party sites offer simple solutions and advice:
Help with managing your money
If you’re after some advice on how best to manage your money, check out these third-party sources of support:
Citizens Advice offer advice on money matters including budgeting and how to deal with debt problems.
The Money Advice Service is a government-backed platform packed with free advice.
Get in touch
Our customer service team are highly trained and will do their best to answer your query as quickly as possible between 11am - 1pm and 6.30pm - 9.30pm.
Get instant support
Live Chat: click here to open up a live chat session.
Email us at firstname.lastname@example.org
How safe is your gambling?
Find out through this quick and easy test from GamCare. It only takes a few minutes, and it’s free and anonymous.
Get specialist support
If you or someone you know needs support with problem gambling, these organisations have trained advisers standing by to help you:
Gamcare help problem gamblers, as well as their family and friends.
GambleAware people make informed decisions about their gambling.
If you think someone in your life is a problem gambler, then check out this advice from Big Deal on how to have a supportive conversation.
Call the National Gambling Helpline Freephone from 8am to midnight, 7 days a week: 0808 8020 133
Friends & Family
Gambling doesn’t just affect the person that gambles, but everyone around them, this includes their friends and family.
Find below a list of ways that you can deal with a friend or family member that needs support.
They might be preoccupied by gambling, not paying their bills, lying to you or even borrowing money to pay off debts.
Shame, fear and loneliness from such bad gambling habits. These emotions not only could affect themselves, but everyone around them.
Acknowledging that they have a problem first, by talking to you friends and asking for advice and support. Secondly, they need to retain control of their daily routine and finances.
Firstly, list all the valuable possessions and assets of the gambler. Keep in touch with what debts they are liable for, and how much they usually spend on a monthly basis. This will help you identify abnormal behaviour of the friends or relative that might be in danger of becoming a problem gambler.
Support the person that has the problem, by setting them boundaries. You can do this by communicating to them on a daily basis and helping them control their cash flow.